I wrote a post about my opinion on the current Starbucks situation a few days ago. I went there this morning, to a different shop than I spoke about (there are four in close proximity to my work). After I told him my drink he said, "Hey, what's your name again?" I told him, and he said, "Oh, that's right. You go to the other shop as well right?" I said yes. He replied, "Hi, I'm Jerome, nice to meet you. I am the manager for both stores."
He was so nice, and made me smile so much. Im not going to stick my foot in my mouth too far, but he did make me choke a little bit. Nice work Jerome.